Privacy Policy
At Lumierescape, your privacy is very important to us. We are committed to protecting the personal information you share with us in accordance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
1. Information We Collect
When you use our website or services, we may collect:
Contact information (such as name, email address, phone number).
Service-related information you provide when requesting a quote or booking.
Technical information (such as IP address, browser type, and device information).
2. How We Use Your Information
We use the information we collect to:
Respond to your inquiries and provide quotes.
Deliver our products and services.
Improve our website and customer experience.
Send you updates, promotions, or service information (only if you opt in).
3. Sharing of Information
We do not sell, trade, or rent your personal information. We may share your information only in the following cases:
With trusted service providers who assist us in operating our business (under confidentiality agreements).
If required by law, regulation, or legal process.
4. Consent
By providing your personal information through our website or services, you consent to its collection, use, and disclosure as described in this Privacy Policy. You may withdraw your consent at any time by contacting us.
5. Data Security
We take reasonable measures to protect your personal information against loss, theft, or unauthorized access. However, no online transmission is completely secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to:
Access and review the personal information we hold about you.
Request corrections to ensure your information is accurate and up to date.
Withdraw consent for certain uses of your information.
7. Third-Party Links
Our website may contain links to other sites. We are not responsible for the privacy practices of those websites.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.
9. Contact Us
If you have questions or concerns about this Privacy Policy or how your personal information is handled, please contact us.